How May We Help You?

Welcome to your Global Customer Support Center.You are just a click away from opening a ticket, getting telephone contracts, hours of operation and links to training and materials--all the support you need to optimize your use of Scientific solutions and services.

Customer & Account Support
  Invoice question
  Address change
  Ordering a product
  Product claim
  Refund request
  Return material authorization
  Serial number request
  User/Admin Account/ Password
  Other
  FAQ

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Product & Technical Support
  Open a support ticket
  How to use a product
  Data corrections
  Searching
  Changing product entitlements
  Usage Reports
  Submit a journal for coverage
  Technical FAQs
  EndNote
  ReferenceManager
  ProCite

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Product Training & Support Documentation